At Trident 1, we understand the importance of providing exemplary customer service. Quality customer service is essential for any business, no matter what their size or industry may be. From helping your customers feel valued to increasing revenue, there are countless benefits to providing superior customer service. Let’s take a look at why exceptional customer service should be a priority for your business.

The Power of Positive Experiences
When people have positive experiences with a business, they are more likely to come back and spread the word about all the good things they experienced. This is why it’s so important to make sure that every interaction your customers have with you is as positive as possible. Providing great customer service not only builds trust between you and your customers but it also makes them feel appreciated and respected. Furthermore, when customers have positive experiences with a company, they are more likely to recommend that company to others.

Superior customer service is essential for any business looking to grow and succeed over the long term. From building trust between businesses and their customers to encouraging repeat visits through loyalty programs, the benefits of providing excellent customer service are undeniable. At Trident 1, we understand how important quality customer service is which is why we strive every day to provide our clients with a truly exceptional experience!

When shopping for a new point of sale system for your FFL, it’s important to compare and understand how your POS can grow with your store, what functionality is essential, how easy it is to receive support when you need it, and how much your upfront investment will be getting started.

A few important things to note:

  • Trident 1 is the most competitively priced FFL point-of-sale solution on the market and the only one designed specifically for the firearm industry
  • Our customer service team is all US based and service calls/tickets are free
  • As your operations grow, we are here to support you. We are designed to optimize your multi store management and inventory

Schedule your free demo today!

Join us in supporting Trident 1 sponsored, PGA Pro Kyle Westmoreland as heads home to Houston next week for The Houston Open!

Let’s cheer on our hometown hero. Good luck Kyle! 🇺🇸 ⛳

📍Catch The Houston Open November 10-13th, Tickets >>

#KyleWestmoreland #PGATour #PGA #Trident1

Click Here to Schedule your free Trident 1 Demo

Click here to hear from our Chief Technology Officer, John Laskowski on why gun stores across the country are making the switch to Trident 1 for their FFL point of sale software needs. 

Here’s a few reasons why we are the leader in the firearm industry:

  • We are the only software truly designed for the firearms industry with a seamless multi-store capability
  • We are integrated with the industry’s leading electronic Boundbook, Fastbound which allows for electronic e4473
  • Trident 1 is backed by and partnered with FFLGuard, the industries leading Compliance Legal Advisors (ensuring legal advice for ATF audits, compliance issues, etc.)
  • Our point of sale software allows retailers to seamlessly transfer inventory between their various store
  • We are one of the most affordable point of sale solutions on the market currently

Are you ready to save time, save money? Schedule a free demo today and see firsthand how Trident 1 can optimize your gun stores operation.

Everyday when talking to prospective customers we hear: “I am tired of my current point-of-sale not functioning at the level we require but I don’t have the systems in place to train my employees on something new. I really like your capabilities but I am hesitant to make a change.”
We understand that migrating your data and inventory can be daunting which is why we offer an on-site migration team. The Trident 1 team assists in inventory, training your team and supporting your go-live day. The support doesn’t end once your live – you always have direct access to us for any support questions directly through the Trident 1 platform.
Hear from our COO Daniel Peterson how we make it easy for our clients to make the switch and schedule your free demo today >> 
Trident 1 is the industry leader in FFL Point of Sale Software.

Congratulations to Trident 1 sponsored Air Force alum, Kyle Westmoreland on earning his first PGA Card!

“Kyle Westmoreland made birdie on his final hole of the Korn Ferry Tour season, but he wasn’t satisfied. Far from it. His 6-under total at the Korn Ferry Tour Championship presented by United Leasing & Finance set the stage for an intense two-hour waiting period to see if it would be enough for his first TOUR card via The Finals 25.

“I think I lost years of my life,” Westmoreland said. “I think I lost my hair. It’s the craziest situation you could imagine.”

Westmoreland served five-and-a-half years of active duty in the United States Air Force, largely as a finance officer, but no amount of number crunching could improve his position.

It came down to Westmoreland and Joey Garber for the final PGA TOUR card via the top 25 on the Korn Ferry Tour Finals Eligibility Points List, in the ninth and final iteration of The Finals 25.

Rugged yet picturesque Victoria National GC provided a fitting backdrop for the occasion, as several players including Eric Cole, Tano Goya, Nicolas Echavarria, Sam Stevens and Austin Eckroat cemented their first PGA TOUR card on a soggy Sunday in southern Indiana.

As the dust settled, one distinct scenario emerged. Joey Garber needed a three-way T12 or better to pass Westmoreland for the final spot on The Finals 25. Garber had authored a heroic rally after a double bogey at the par-4 14th hole Sunday, recording four consecutive closing birdies to move into the mix.

Garber ultimately finished in a five-way T12, and Westmoreland earned the final spot on The Finals 25, just 4.5 points clear of Westmoreland.

“Joey Garber played so well down the stretch, such a great finish after making a double,” Westmoreland reflected in the gloaming Sunday evening. “If it went the other way, I would’ve been happy for him … but I’m happy to be on this side of it. Happy to be a member of the PGA TOUR.”

Full article here.


Way to go Kyle, we are proud to support you!