TRAINING AND IMPLEMENTATION

Trident1 is committed to your ongoing success and provides world-class resources to make this intuitive system even easier to understand.

Trident1 FFL Software Retail POS Family Shot

Comprehensive Training

Trident 1 University provides a variety of training tactics for every type of learning style and covers everything you need to know quickly. When an employee is trained to operate Trident1, there should be no other system training necessary.

Implement in Five Easy Steps:

How You Can Replace Every Disparate System with Trident1

Trident 1 features are designed to make your job easier and make your customers happier. It is the turnkey solution for streamlining every function for firearms retailers.

1
Subscribe and get your project initiation completed ASAP.
2
An expert project manager oversees configuration, including client and user setup, as well as all current data migration.
3
Staff training and testing ensures that operations will continue seamlessly when operational go-live day arrives.
4
Trident1 becomes the only and last platform you will ever need as a firearms dealer.
5
Ongoing support is available in a variety of forms, in perpetuity. In addition, customers have email and phone access to platform experts within Trident1 Business Operating Hours.

Get Started Now

The proven Trident 1 onboarding and training process allows you to be set up in weeks, not months. An expert project manager helps you configure your account easily, on time, and on budget. Deep educational resources are provided to get your FFL up and running on the one powerful system that covers every conceivable task in your operations, including:

A Specialized Learning Management Curriculum

You can learn about the topics that apply to you, on your own time and own pace.

Scheduled Webinar Education Sessions

Instructor-led education (optional) allowing for real-time questions and answers, and review of materials without travel costs.

On-site Education

Instructor-led education in a group setting is available by request.

Self-led Video Curriculum

Review embedded video content directly on the page of the software interface. Video content is also available via the customer login at the Trident 1 University, making a topic refresher or new employee training accessible and easy.

Embedded Documentation

Links within the interface provide quick reminders on how to use features within that page.

On-site and Ongoing Support

On-site support during go-live is available upon go-live, giving you peace of mind on day one, but responsive, ongoing support is also supported via phone and email.