Industries · Gunsmiths

Run the bench. Not the software.

Trident 1 is the all-in-one work order, customer, and compliance platform for gunsmiths. Built by veterans who live the firearms life. Backed by real support that answers the phone.

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Trident 1 is veteran-built, cloud-based software for gunsmiths and gunsmithing shops. It runs work orders, technician assignments, parts and status tracking, automatic customer notifications, and job profitability, alongside an ATF-compliant A&D book for firearms taken in for repair, all in one system. It runs on hardware you already own, charges one monthly fee with unlimited users, and is backed by US-based phone support. Trident 1 was founded in 2019 by former Navy SEALs.

The problem

What gunsmiths are tired of.

Your bench is full, three customers want a status update, a trigger job is waiting on a part, and every firearm that came in for overnight work needs a bound book entry or you are out of compliance. Most shops run all of that on a whiteboard, a stack of paper repair tickets, and a separate bound book that has no idea any of it happened. Things fall through the cracks, customers keep calling, and you have no real idea which jobs actually made money.

Trident 1 puts the work orders, the technicians, the customer updates, and the A&D book on one system.

What Trident 1 runs for your shop.

Every feature below is live on the platform today. No vaporware.

Work request templates

Build templates for common jobs like cerakoting, trigger work, and cleaning, so every ticket is consistent and complete.

Status and parts tracking

Identify the components each build or repair needs, assign technicians, and monitor every job from intake to done.

Technician app

Technicians capture photos and notes on each job right from the bench.

Automatic customer notifications

Status updates and ready-for-pickup alerts go out by app, SMS, and email, so the phone stops ringing.

Barcodes and tags

Print a barcode or tag for each firearm with its assigned tasks attached.

Job profitability and reporting

Track tasks completed by day, week, month, and year, average completion times, and profitability per job after tracked expenses.

ATF-compliant A&D for repairs

An integrated A&D book for overnight repairs that automatically logs serial numbers and generates A&D entries when required.

One system with retail

If you also sell, the same platform runs your point of sale, inventory, transfers, and FastBound compliance.

Digital estimates and approvals

Send detailed quotes for custom builds or complex repairs to customers for digital approval before you start cutting, ordering parts, or applying coatings.

Why gunsmiths choose Trident 1.

  • The bench and the bound book on one system.
  • Know what is profitable.
  • Customers stop calling.
  • One fee, unlimited users.
  • Real US-based support.
  • Veteran-built.

Gunsmith software, answered.

The best gunsmithing software keeps your work orders and your ATF compliance in one place. Trident 1 runs work request templates, parts and technician tracking, customer notifications, and job profitability alongside an ATF-compliant A&D book for repairs, on hardware you already own, with one monthly fee for unlimited users and US-based support.
Yes. Trident 1 includes an integrated, ATF-compliant A&D book built for overnight repairs that automatically logs serial numbers and generates A&D entries when required.
Yes. You can build work templates, identify the components each job needs, assign technicians, and monitor every build or repair from intake to completion, with a technician app for photos and notes.
Yes. Trident 1 sends automatic status and ready-for-pickup notifications by app, SMS, and email.
Yes. Trident 1 reports tasks completed by day, week, month, and year, average completion times, and profitability per job after tracked expenses.
Yes. The same platform runs point of sale, inventory, transfers, and FastBound compliance, so a shop that sells and services firearms uses one system.
Yes. Trident 1 was founded in 2019 by former Navy SEALs and is built and run by veterans.

Run the bench, not the software.

30 minutes with an operator. Bring your toughest work order question.
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